Delivery and Returns

DELIVERY

Orders are processed Monday to Friday. Your order will be dispatched within 2 to 3 working days. The delivery can be extended by 48 hours during special operations.

Lead times apply for carrier pick-up from Monday to Friday and delivery from Monday to Friday except bank holidays:

DHL (United States of America):

 

The parcel will be delivered in exchange for your signature and proof of identity.
The average delivery lead-time is 4 to 5 working days after your order has been dispatched from France, as soon as the carrier takes on your order.
Price: $30 for all orders. We draw your attention to the fact that duties, taxes and fees could be apply on your order at reception.

 RETURNS

You have fourteen days from the receipt of your items to exercise your right to withdraw (refund or exchange). This right to withdraw may only be exercised if the returned goods have not been damaged or worn and if they are returned in their original packaging, complete and in the same condition as when they were delivered. Return fees are borne by the client.If the item (s) ordered do not suits you, you can request a return via your customer account under "My orders"> Select your order> Click on "return" at the top right, then fill in the informations relating to the requested return. Once your return request has been submitted, it will be analyzed and validated by our teams as soon as possible. You can then return your package.